Retail Sales Advisor

Festival Place; Basingstoke; Hybrid; GBP 2,700 - 3,000; Part time

Job summary

Festival Place in Basingstoke is hiring a Sales Advisor to join the Apricot team. This part-time, permanent role works 4.5 hours per week and pays £11.60–£12.96 per hour.

You will deliver friendly customer service, help shoppers find products, and support stock and store presentation while contributing to sales targets.

No prior fashion retail experience required; enthusiasm and a positive team spirit are valued, with training provided.

Qualifications

• No prior fashion retail experience required.
• Enthusiasm and a positive attitude are essential.
• Able to multitask in a fast-paced store environment.

Responsibilities

• Providing a friendly and welcoming experience to every customer.
• Helping customers find products that suit their needs and style.
• Developing and maintaining strong product knowledge.
• Supporting the team to achieve sales targets and contribute to store performance.
• Taking ownership of responsibilities and completing tasks to a high standard.
• Keeping the shop floor well presented and maintaining brand standards.
• Supporting with deliveries, replenishment, stock takes and other store operations.
• Maintaining housekeeping across the store, stockroom and back-of-house areas.
• Following company policies and health and safety requirements.
• Participating in training and development opportunities to grow knowledge and skills.

Skills

Customer service

Friendly demeanor

Team player

Flexible

Organised

Job description

JOB TITLE: Sales Advisor

LOCATION: Basingstoke

CONTRACT: Part Time, Permanent

HOURS: 4.5 hours per week

PAY RATE: £11.60 - £12.96 per hour

Join the Apricot team!

We’re looking for a friendly and enthusiastic Sales Advisor to join our retail team.

As a Sales Advisor, you’ll be at the heart of our customer experience. You’ll help customers find the perfect pieces, share your product knowledge and create a welcoming environment that makes every customer feel valued.

You’ll be part of a supportive and collaborative store team, helping to keep the store looking its best while contributing to our sales and overall store performance.

What you’ll be doing

• Providing a friendly and welcoming experience to every customer


• Helping customers find products that suit their individual needs and style


• Developing and maintaining strong product knowledge


• Supporting the team to achieve sales targets and contribute to store performance


• Taking ownership of your responsibilities and completing tasks to a high standard


• Keeping the shop floor well presented and maintaining our brand standards


• Supporting with deliveries, replenishment, stock takes and other store operations


• Maintaining excellent housekeeping standards across the store, including the stockroom and back-of-house areas


• Following all company policies and operational procedures, including health and safety requirements


• Taking part in training and development opportunities to build your knowledge and skills


• Working collaboratively with your colleagues and supporting the wider store team

What we’re looking for

You don’t need to have previous fashion retail experience — what matters most is your attitude, enthusiasm and willingness to learn.

• Passionate about delivering great customer service


• Interested in fashion and our brand


• Friendly, approachable and confident when interacting with customers


• A positive and supportive team player


• Motivated and willing to learn


• Flexible and adaptable


• Organised and able to manage multiple tasks


• Reliable and takes pride in their work


• Most importantly, we’re looking for someone who enjoys working with people, takes pride in their store and wants to help create a great experience for every customer.

Why join Apricot?

Whether you’re starting your retail career or looking to develop your experience in fashion, this is an opportunity to join a team where you can learn, grow and make a real contribution.

If you need any adjustments during the recruitment or interview process, please let us know. We’re committed to making our recruitment process accessible and inclusive.