Retail Store Manager

Apricotonline; Metropolitan Borough of Solihull; On-site; GBP 28,000 - 34,000; Full time

Job summary

Apricotonline is opening a new store at Touchwood Shopping Centre, Solihull, and is seeking an enthusiastic Store Manager to lead the team from day one.

You will drive sales, deliver excellent customer service, recruit and develop staff, and uphold the brand standards in a fast-paced fashion environment. This is a full-time, permanent store leadership role with a 40-hour week and a typical Wednesday/Sunday off pattern.

Qualifications

• Experience leading and developing teams
• Experience managing sales targets and KPIs
• Excellent customer service skills
• Strong commercial awareness and results focus
• A hands-on, proactive and collaborative approach
• Ability to multitask in a fast-paced environment
• Flexibility and adaptability
• Willingness to learn and develop

Responsibilities

• Taking overall responsibility for the performance and day-to-day running of the store
• Driving sales and maximising commercial opportunities
• Managing store KPIs, stock performance and taking action where needed
• Being a strong brand ambassador and representing Apricot to customers and the local community
• Recruiting, onboarding, motivating, coaching and developing your team
• Maintaining high standards of store presentation and health & safety
• Working with the Assistant Store Manager and Support Office to achieve store objectives

Job description

JOB TITLE:Store Manager

LOCATION:Touchwood Shopping Centre, Solihull

CONTRACT: Full Time, Permanent

HOURS:40 hours per week

SHIFT PATTERN: Typically Wednesday and Sunday off.

PAY RATE: Starting from £31,000 per annum

We have an exciting opportunity to join our Apricot team!

We’re looking for an enthusiastic and experienced Store Manager to lead our team at our exciting new store opening.

As the leader of the store, you’ll play a key role in establishing the store from day one, building a strong and motivated team and creating an exceptional experience for every customer. You’ll be commercially focused, passionate about fashion and confident in leading by example to deliver strong sales and performance.

What you’ll be doing

As Store Manager, you’ll take ownership of the day-to-day running and overall performance of the store. You’ll lead, motivate and develop your team while ensuring our customers receive an excellent level of service and our brand standards are consistently maintained.

Your responsibilities will include:

• Taking overall responsibility for the performance and day-to-day running of the store

• Driving sales and maximising commercial opportunities

• Managing store KPIs, stock performance and taking action where needed

• Being a strong brand ambassador and representing Apricot positively to customers and the local community

• Identifying commercial opportunities within the local area

• Leading by example with a hands-on and collaborative approach

• Creating an exceptional customer experience and encouraging the team to deliver the same

• Recruiting, onboarding, motivating, coaching and developing your team

• Creating a positive, inclusive and supportive working environment

• Managing team performance and addressing issues appropriately

• Ensuring all necessary paperwork and administration is completed accurately and on time

• Minimising avoidable costs and risks within the store

• Maintaining high standards of store presentation in line with our visual merchandising guidelines and marketing campaigns

• Ensuring the store operates safely and taking responsibility for in-store health and safety

• Working closely with the Assistant Store Manager and wider Support Office team to achieve store objectives

What we’re looking for

We’re looking for an experienced retail leader who is confident taking ownership, enjoys being on the shop floor and knows how to bring a team together to achieve great results.

You’ll ideally have:

• Previous Store Manager or senior retail management experience

• A strong track record of leading and developing teams

• Experience managing sales targets and KPIs

• Experience with recruitment and people management

• Strong commercial awareness and a results-focused approach

• Excellent customer service skills

• A passion for fashion and an interest in our brand

• Excellent communication and organisational skills

• A hands-on, proactive and collaborative approach

• The ability to multitask and work effectively in a fast-paced environment

• Flexibility and adaptability

• A willingness to learn and develop

Most importantly, you’ll be someone who leads by example, takes pride in their store and enjoys creating a positive environment where both customers and colleagues can thrive.

Why join us?

This is an exciting opportunity to be part of something new and help establish our store from the very beginning. You’ll have the opportunity to build your team, shape the store environment and make your mark as part of the Apricot family.

If you need any adjustments during the recruitment or interview process, please let us know. We’re committed to making our recruitment process accessible and inclusive.

Potential Interview Dates: 6th October, 7th October, 16th October.