Retail Supervisor

Superdrug Stores Plc; Cardiff; On-site; GBP 24,000 - 28,000; Full time

Benefits offered by this job

Up to 28 days holiday

30% staff discount for you/family

Excellent training

Great sales incentives

Stream earnings insights

Enhanced sick pay and pregnancy loss &

Job summary

Superdrug Stores plc is seeking a Supervisory/Team Leader for a busy Cardiff store. You will assist the management team with daily operations, drive sales, and ensure outstanding customer service that keeps customers returning.

You'll lead a fast-paced team, help others grow, and contribute to hitting targets. Training is provided, with benefits like holiday allowance, staff discount, and real-time earnings insights via Stream.

Qualifications

• Supervisory or team leader experience within a fast-paced high street retailer preferred.
• Understanding of retail KPIs including sales, profit and service.
• Ability to help others develop and improve their skills.
• Willingness to carry out piercing services for customers (training provided)

Responsibilities

• Support the store management with day-to-day running and ensuring smooth operations.
• Drive sales and deliver excellent customer service to boost store performance.
• Lead and motivate team members to achieve targets and provide coaching.
• Maintain store standards, stock availability and till accuracy.

Skills

Supervisory/Team Leader experience

Retail KPIs understanding

People development

Willingness to provide piercing服务

Job description

At Superdrug, our customers and our teams are at the heart of everything we do. Loved for our accessible health and beauty, value, variety, expert advice & top-notch service.

We're all about personality, we aim to have fun, and we work hard to deliver That Superdrug feeling! Hard work? Absolutely. Rewarding? Always. Here's the exciting bit... A great day includes: Can you motivate others and keep the energy high in a fast-paced environment? If you're all about leading a team, smashing targets, and building a career you're proud of, we've got the perfect opportunity for you. At Superdrug, your day will be all about making customers feel amazing, sharing our amazing Star Buys, and helping everyone leave the store feeling great. You'll be right there supporting the management team with the day-to-day running of the store, driving sales, and delivering the kind of customer service that keeps people coming back. From keeping shelves stocked and the store looking its best, to helping reduce shrinkage and till errors, you'll play a big part in helping the team hit targets and keep things running smoothly. No two days are the same, and that's what makes it fun!

• Supervisory or team leader experience within a fast-paced high street retailer preferred
• Understanding of retail Key Performance Indicators; including sales, profit and service
• The ability to help others to develop and improve their skills
• Willingness to carry out piercing services for our customers (training provided and not essential as part of the role)

• Up to 28 days holiday
• Up to 30% discount for you and a friend or family member
• Excellent training
• Great sales incentives
• Get instant access to Stream. A tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
• Enhanced company sick pay and pregnancy loss and support