Retail Supervisor

SUPERDRUG; Cardiff; On-site; GBP 18,000 - 22,000; Part time

Benefits offered by this job

Up to 28 days holiday

Up to 30% discount for you and a loved

Excellent training

Great sales incentives

Stream earnings tracking and early pay

Enhanced company sick pay and support

Job summary

SUPERDRUG in Cardiff is seeking a part-time supervisor to lead a busy store team and support daily operations. You will drive sales, deliver outstanding customer service, and assist the management team with stock, visuals, and till accuracy.

You'll help develop colleagues, motivate the team, and ensure targets are met in a friendly, fast-paced environment. The role offers flexible shifts and a positive work culture with staff discounts and training.

Qualifications

• Supervisory or team leader experience within a fast-paced high street retailer preferred
• Understanding of retail Key Performance Indicators; including sales, profit and service
• The ability to help others to develop and improve their skills
• Willingness to carry out piercing services for our customers (training provided and not essential as part of the role)

Responsibilities

• You'll be right there supporting the management team with the day-to-day running of the store, driving sales, and delivering the kind of customer service that keeps people coming back.
• From keeping shelves stocked and the store looking its best, to helping reduce shrinkage and till errors, you'll play a big part in helping the team hit targets and keep things running smoothly.
• No two days are the same in this role, offering a dynamic, engaging work environment.

Skills

Team leadership

KPI knowledge

Coaching/mentoring

Customer service

Job description

Shape Your Leadership Journey - Become a Supervisor Today

Location: 81-83 Albany Road Roath, Cardiff, South Glamorgan CF24 3LN

Hours: 16 hours a week with the opportunity to work more hours

Shifts: Flexible

Salary: £13.65 per hour

Why Superdrug?

At Superdrug, our customers and our teams are at the heart of everything we do. Loved for our accessible health and beauty, value, variety, expert advice & top-notch service.

We're all about personality, we aim to have fun, and we work hard to deliver That Superdrug feeling!

Hard work? Absolutely.

Rewarding? Always.

Here's the exciting bit... A great day includes:

Can you motivate others and keep the energy high in a fast‑paced environment? If you're all about leading a team, smashing targets, and building a career you're proud of, we've got the perfect opportunity for you.

At Superdrug, your day will be all about making customers feel amazing, sharing our amazing Star Buys, and helping everyone leave the store feeling great.

You'll be right there supporting the management team with the day-to-day running of the store, driving sales, and delivering the kind of customer service that keeps people coming back. From keeping shelves stocked and the store looking its best, to helping reduce shrinkage and till errors, you'll play a big part in helping the team hit targets and keep things running smoothly.

No two days are the same, and that's what makes it fun!

What you'll bring to the role:

• Supervisory or team leader experience within a fast‑paced high street retailer preferred
• Understanding of retail Key Performance Indicators; including sales, profit and service
• The ability to help others to develop and improve their skills
• Willingness to carry out piercing services for our customers (training provided and not essential as part of the role)

Why You'll Love Working with Us

• Up to 28 days holiday
• Up to 30% discount for you and a friend or family member
• Excellent training
• Great sales incentives
• Get instant access to Stream. A tool that lets you track your earnings in real‑time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
• Enhanced company sick pay and pregnancy loss and support

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