Retail Supervisor

SUPERDRUG; Tamworth; On-site; GBP 15,000 - 22,000; Part time

Benefits offered by this job

Up to 28 days holiday

Up to 30% discount for you or family

Excellent training

Sales incentives

Stream earnings tracker

Enhanced sick pay and pregnancy loss/​

Job summary

Superdrug is seeking a Supervisor to help lead a store team in Tamworth. The role is 20 hours per week with flexible shifts across Mon-Sun, and pay is £13.50 per hour. You will support management, drive sales, and ensure high standards of service while maintaining stock levels and store presentation.

You will motivate the team, assist in achieving targets, and may participate in piercing services training. This is a practical leadership position in a customer-facing retail environment.

Qualifications

• Experience supervising in a fast-paced high street retailer.
• Understanding of sales, profit and service KPIs.
• Ability to coach and develop colleagues.

Responsibilities

• Support the store management with day-to-day running and ensure targets are met.
• Drive sales and deliver excellent customer service to build loyalty.
• Keep shelves stocked, maintain store standards, and minimise shrinkage and till errors.
• Contribute to a positive, energetic team environment that motivates staff.

Skills

Supervisory

Retail KPI knowledge

People development

Piercing services training

Job description

Shape Your Leadership Journey - Become a Supervisor Today

Location: Unit 5b Phase 1, Ventura Park Ventura Park Road, Tamworth, West Midlands B78 3HB

Hours: 20 hours a week with the opportunity to work more hours

Shifts: Flexible, Mon-Sun

Salary: £13.50 per hour

Why Superdrug?

At Superdrug, our customers and our teams are at the heart of everything we do. Loved for our accessible health and beauty, value, variety, expert advice & top-notch service.

We're all about personality, we aim to have fun, and we work hard to deliver That Superdrug feeling!

Hard work? Absolutely.

Rewarding? Always.

Here's the exciting bit... A great day includes:

Can you motivate others and keep the energy high in a fast-paced environment? If you're all about leading a team, smashing targets, and building a career you're proud of, we've got the perfect opportunity for you.

At Superdrug, your day will be all about making customers feel amazing, sharing our amazing Star Buys, and helping everyone leave the store feeling great.

You'll be right there supporting the management team with the day-to-day running of the store, driving sales, and delivering the kind of customer service that keeps people coming back. From keeping shelves stocked and the store looking its best, to helping reduce shrinkage and till errors, you'll play a big part in helping the team hit targets and keep things running smoothly.

No two days are the same, and that's what makes it fun!

What you'll bring to the role:

• Supervisory or team leader experience within a fast-paced high street retailer preferred
• Understanding of retail Key Performance Indicators; including sales, profit and service
• The ability to help others to develop and improve their skills
• Willingness to carry out piercing services for our customers (training provided and not essential as part of the role)

Why You'll Love Working with Us

• Up to 28 days holiday
• Up to 30% discount for you and a friend or family member
• Excellent training
• Great sales incentives
• Get instant access to Stream. A tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
• Enhanced company sick pay and pregnancy loss and support

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