Retail Supervisor

SUPERDRUG; Guisborough; Sur place; GBP 15 000 - 22 000; Temps partiel

Avantages offerts par ce poste

28 days holiday

30% staff discount

Excellent training

Sales incentives

Stream earnings app

Sick pay & pregnancy support

Résumé du poste

Superdrug is seeking a Supervisor to lead a small team at our Guisborough store. The role is 16 hours per week with shifts including Sundays and some evenings; you will support the management team and help drive customer service and sales.

You will be responsible for coaching colleagues, keeping tills accurate, merchandising, and ensuring the store meets targets. A hands-on leader with retail experience will thrive in this flexible, energetic environment.

Qualifications

• Supervisory or team leader experience in a fast-paced retail environment.
• Understanding of retail KPIs including sales, profit and service.
• Ability to help others develop their skills; piercing services available with training.

Responsabilités

• Motivate the team and maintain high energy in a fast-paced store.
• Support management with day-to-day running, driving sales and customer service.
• Keep shelves stocked, maintain store appearance, reduce shrinkage and till errors.
• Help the team hit targets and ensure smooth store operation.

Connaissances

Supervisory experience

KPI understanding

People development

Piercing services (training)

Description du poste

Shape Your Leadership Journey - Become a Supervisor Today

Location: 15/19 Westgate, Guisborough, Cleveland TS14 6AF

Hours: 16 hours a week with the opportunity to work more hours

Shifts: Flexible - includes Sundays and some shifts till 8pm

Salary: £13.50 per hour

Why Superdrug?

At Superdrug, our customers and our teams are at the heart of everything we do. Loved for our accessible health and beauty, value, variety, expert advice & top-notch service.

We're all about personality, we aim to have fun, and we work hard to deliver That Superdrug feeling!

Hard work? Absolutely.

Rewarding? Always.

Here's the exciting bit... A great day includes:

Can you motivate others and keep the energy high in a fast-paced environment? If you're all about leading a team, smashing targets, and building a career you're proud of, we've got the perfect opportunity for you.

At Superdrug, your day will be all about making customers feel amazing, sharing our amazing Star Buys, and helping everyone leave the store feeling great.

You'll be right there supporting the management team with the day-to-day running of the store, driving sales, and delivering the kind of customer service that keeps people coming back. From keeping shelves stocked and the store looking its best, to helping reduce shrinkage and till errors, you'll play a big part in helping the team hit targets and keep things running smoothly.

No two days are the same, and that's what makes it fun!

What you'll bring to the role:

• Supervisory or team leader experience within a fast-paced high street retailer preferred
• Understanding of retail Key Performance Indicators; including sales, profit and service
• The ability to help others to develop and improve their skills
• Willingness to carry out piercing services for our customers (training provided and not essential as part of the role)

Why You'll Love Working with Us

• Up to 28 days holiday
• Up to 30% discount for you and a friend or family member
• Excellent training
• Great sales incentives
• Get instant access to Stream. A tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
• Enhanced company sick pay and pregnancy loss and support

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