Retail Supervisor

Superdrug Stores plc; Newport; On-site; GBP 15,000 - 22,000; Part time

Benefits offered by this job

28 days holiday

Staff discount 30%

Training

Sales incentives

Stream earnings tool

Sick pay & pregnancy loss support

Job summary

Superdrug Stores plc in Newport is seeking a part-time supervisor to lead a small team at Newport Retail Park. You will motivate staff, drive sales, and deliver excellent customer service during mornings, evenings and weekends.

You’ll support the management team with day-to-day operations, keep shelves stocked, reduce shrinkage, and help train colleagues. Piercing services may be offered as training is provided, though not essential to the role.

Qualifications

• Supervisory or team leader experience in a fast-paced retailer.
• Understanding of retail KPIs including sales and service.
• Ability to help others develop and improve their skills.

Responsibilities

• Lead and motivate a small team to maintain energy and achieve targets.
• Drive sales and deliver excellent customer service to store visitors.
• Maintain store standards, stock shelves, and minimise shrinkage and till errors.

Skills

Supervisory experience

KPI understanding

Team development

Customer service

Job description

Shape Your Leadership Journey – Become a Supervisor Today

Location: Newport Retail Park, Godric Road, Newport, Isle of Wight PO30 2LF

Hours: 16 hours a week including weekends, mornings and evenings with the opportunity to work more hours

Shifts: Flexible

Salary: £13.50 per hour

Why Superdrug?

At Superdrug, our customers and our teams are at the heart of everything we do. Loved for our accessible health and beauty, value, variety, expert advice & top-notch service.

We’re all about personality, we aim to have fun, and we work hard to deliver That Superdrug feeling!

Hard work? Absolutely. Rewarding? Always.

Here’s the exciting bit… A great day includes:

Can you motivate others and keep the energy high in a fast-paced environment? If you’re all about leading a team, smashing targets, and building a career you’re proud of, we’ve got the perfect opportunity for you.

At Superdrug, your day will be all about making customers feel amazing, sharing our amazing Star Buys, and helping everyone leave the store feeling great.

You’ll be right there supporting the management team with the day-to-day running of the store, driving sales, and delivering the kind of customer service that keeps people coming back. From keeping shelves stocked and the store looking its best, to helping reduce shrinkage and till errors, you’ll play a big part in helping the team hit targets and keep things running smoothly.

No two days are the same, and that’s what makes it fun!

What you’ll bring to the role

• Supervisory or team leader experience within a fast-paced high street retailerpreferred
• Understanding of retail Key Performance Indicators; including sales, profit and service
• The ability to help others to develop and improve their skills
• Willingness to carry out piercing services for our customers (training provided and not essential as part of the role)

Why You’ll Love Working with Us

• Up to 28 days holiday
• Up to 30% discount for you and a friend or family member
• Excellent training
• Great sales incentives
• Get instant access to Stream. A tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
• Enhanced company sick pay and pregnancy loss and support

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