Retail Supervisor

SUPERDRUG; Stoke-on-Trent; Presencial; GBP 15 000 - 22 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

28 days holiday

Discount for you and family

Excellent training

Sales incentives

Stream earnings access

Sick pay & pregnancy loss support

Resumo da oferta

Superdrug is looking for a Supervisor to support daily store operations at The Potteries Centre, Hanley, Stoke-on-Trent. You will lead a small team, drive sales, and deliver outstanding customer service in a fast-paced environment.

You will monitor KPIs, help colleagues develop their skills, and may perform piercing services with training provided. This role offers 16 hours a week with potential to work more hours, and a competitive hourly rate.

Qualificações

• Experience supervising teams in a fast-paced retailer setting.
• Understanding of retail KPIs including sales, profit and service.
• Ability to help others develop and improve their skills.
• Willingness to perform piercing services with training provided (not essential to start).

Responsabilidades

• Support the management team with day-to-day running of the store.
• Drive sales and deliver excellent customer service.
• Keep shelves stocked and store tidy; minimize shrinkage and till errors.
• Help the team hit targets and maintain smooth store operations.
• No two days are the same, making the role engaging.

Conhecimentos

Supervisory experience

Retail KPIs

People development

Piercing services (training provided)

Descrição da oferta de emprego

Shape Your Leadership Journey - Become a Supervisor Today

Location: The Potteries Centre, Hanley, Stoke-on-Trent, Staffordshire ST1 1PS

Hours: 16 hours a week with the opportunity to work more hours

Shifts: Flexible

Salary: £13.50 per hour

Why Superdrug?

At Superdrug, our customers and our teams are at the heart of everything we do. Loved for our accessible health and beauty, value, variety, expert advice & top-notch service.

We're all about personality, we aim to have fun, and we work hard to deliver That Superdrug feeling!

Hard work? Absolutely.

Rewarding? Always.

Here's the exciting bit... A great day includes:

Can you motivate others and keep the energy high in a fast-paced environment? If you're all about leading a team, smashing targets, and building a career you're proud of, we've got the perfect opportunity for you.

At Superdrug, your day will be all about making customers feel amazing, sharing our amazing Star Buys, and helping everyone leave the store feeling great.

You’ll be right there supporting the management team with the day-to-day running of the store, driving sales, and delivering the kind of customer service that keeps people coming back. From keeping shelves stocked and the store looking its best, to helping reduce shrinkage and till errors, you’ll play a big part in helping the team hit targets and keep things running smoothly.

No two days are the same, and that's what makes it fun!

What you’ll bring to the role:

• Supervisory or team leader experience within a fast-paced high street retailer preferred
• Understanding of retail Key Performance Indicators; including sales, profit and service
• The ability to help others to develop and improve their skills
• Willingness to carry out piercing services for our customers (training provided and not essential as part of the role)

Why You’ll Love Working with Us

• Up to 28 days holiday
• Up to 30% discount for you and a friend or family member
• Excellent training
• Great sales incentives
• Get instant access to Stream. A tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
• Enhanced company sick pay and pregnancy loss and support

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