Retail Store Leader – Customer Experience & Sales

TNF; Bicester; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Staff discount 50%

Job summary

The North Face in Bicester Village is seeking a motivated Store Supervisor to bridge store management and sales associates. You will help drive sales, coach staff, and ensure exceptional customer service while upholding brand standards.

Open/close duties, weekend availability, and strong communication in English are required. A friendly, proactive approach and comfortable use of POS systems are essential to succeed in this role.

Qualifications

• Retail experience preferred.
• Open/close store responsibilities and ownership when needed.
• Strong English communication skills; other languages a plus.

Responsibilities

• Assist Store and Assistant Store Manager to drive sales and profitability.
• Coach and motivate sales associates to deliver high levels of customer service.
• Maintain brand visual merchandising and store standards.
• Ensure policies and procedures are followed and KPI targets are met.

Skills

Customer service

Leadership

Communication

POS systems

Team motivation

Tools

MS Office

Retail POS

Job description

The North Face in Bicester Village is seeking a motivated Store Supervisor to bridge store management and sales associates. You will help drive sales, coach staff, and ensure exceptional customer service while upholding brand standards.

Open/close duties, weekend availability, and strong communication in English are required. A friendly, proactive approach and comfortable use of POS systems are essential to succeed in this role.