Retail Store Experience Associate

JD Sports Fashion PLC; Southend; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Staff discount

Personal development opportunities

Job summary

JD Sports Fashion PLC is seeking a Store Colleague to deliver a welcoming customer experience on the shop floor, help customers with product information, and maintain high presentation standards. You’ll work with a supportive team, replenishing stock and processing transactions to keep the store running smoothly.

The role emphasizes adaptability, strong communication, and a proactive, collaborative approach to daily store operations, with opportunities for personal development and staff

Qualifications

• Adaptability to different people and situations.
• Ability to engage positively with customers and colleagues.
• Good organisational skills and the ability to manage tasks effectively.
• Ability to work collaboratively.
• Willingness to learn new skills and follow company processes and procedures.

Responsibilities

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Achieve team sales objectives by identifying customer needs and promoting products.
• Maintain high standards of customer service.
• Maintain presentation standards across the shop floor, ensuring fixtures, displays, and stock areas are clean, organised, and well maintained.
• Replenish stock and ensure products are correctly displayed.
• Process transactions, cash handling, stock processing, and deliveries.
• Use in-store technology and systems to support inquiries and daily operations.
• Follow company policies, procedures, and health and safety requirements.
• Collaborate with colleagues to support day-to-day store operations.
• Assist with additional duties as required.

Skills

Adaptability

Customer engagement

Organisation

Collaborative work

Willingness to learn

Job description

JD Sports Fashion PLC is seeking a Store Colleague to deliver a welcoming customer experience on the shop floor, help customers with product information, and maintain high presentation standards. You’ll work with a supportive team, replenishing stock and processing transactions to keep the store running smoothly.

The role emphasizes adaptability, strong communication, and a proactive, collaborative approach to daily store operations, with opportunities for personal development and staff