Store Experience & Sales Associate

JD; High Wycombe; On-site; GBP 18,000 - 22,000; Full time

Job summary

JD Sports Fashion PLC is seeking a Store Colleague to deliver outstanding customer experiences on the shop floor. You will greet customers confidently, keep displays sharp, replenish stock, and maintain high service standards in a fast-paced retail environment.

You will work with colleagues to achieve sales objectives, process transactions, and use store systems. A positive attitude and willingness to learn are essential for success in this role at JD Sports Fashion PLC.

Qualifications

• Ability to adapt communication style to different people and situations.
• Engage positively with customers and colleagues.
• Strong organisational skills and ability to manage tasks.
• Collaborative working style and team player.
• Keen to learn and follow company processes.

Responsibilities

• Deliver a positive and welcoming experience for customers and provide product information.
• Identify customer needs, promote suitable products and drive sales.
• Maintain high standards of customer service.
• Keep shop floor presentation sharp, fixtures and stock areas tidy and well displayed.
• Replenish stock and ensure products are available and visible as per standards.
• Handle transactions, cash handling, stock processing and deliveries.
• Use in-store technology to support customer enquiries and operations.
• Follow health and safety policies at all times.
• Work with colleagues to support day-to-day store operations.
• Take on additional duties as needed.

Skills

Customer engagement

Communication

Teamwork

Organisation

Willingness to learn

Job description

JD Sports Fashion PLC is seeking a Store Colleague to deliver outstanding customer experiences on the shop floor. You will greet customers confidently, keep displays sharp, replenish stock, and maintain high service standards in a fast-paced retail environment.

You will work with colleagues to achieve sales objectives, process transactions, and use store systems. A positive attitude and willingness to learn are essential for success in this role at JD Sports Fashion PLC.