Retail Experience Associate

JD Sports Fashion PLC; Southend-on-Sea; On-site; GBP 12,000 - 17,000; Full time

Job summary

JD Sports Fashion PLC in the United Kingdom is hiring a Store Colleague to deliver an outstanding customer experience on the shop floor. You will greet customers, keep displays sharp, replenish stock, and maintain presentation standards while working as part of a supportive team.

In this fast-paced retail role you’ll learn new skills, handle transactions, and help ensure the store runs smoothly, upholding the high standards the brand is known for.

Qualifications

• Ability to adapt communication style to different people and situations.
• Strong customer service focus and collaboration with colleagues.
• Willingness to learn and follow company processes.

Responsibilities

• Greet customers and provide product information to support sales.
• Identify customer needs and promote suitable products and extras.
• Maintain high service standards and store presentation.
• Replenish stock and ensure products are displayed correctly.
• Process transactions and handle cash and deliveries.
• Use in-store tech for enquiries and operations.
• Follow health and safety policies and work with colleagues.
• Support daily store operations and other duties as required.

Skills

Adaptability

Customer engagement

Organisational skills

Teamwork

Willingness to learn

Job description

JD Sports Fashion PLC in the United Kingdom is hiring a Store Colleague to deliver an outstanding customer experience on the shop floor. You will greet customers, keep displays sharp, replenish stock, and maintain presentation standards while working as part of a supportive team.

In this fast-paced retail role you’ll learn new skills, handle transactions, and help ensure the store runs smoothly, upholding the high standards the brand is known for.