Store Experience Specialist

JD Sports Fashion PLC; East Midlands; Remote; GBP 12,000 - 15,000; Full time

Job summary

JD Sports Fashion PLC is seeking a Store Colleague to deliver a welcoming, helpful experience on the shop floor. You’ll greet customers, answer questions, restock, and keep displays sharp while upholding the brand’s standards.

You’ll work as part of a supportive team in a fast paced retail environment, learn new skills, handle transactions, support with deliveries, and ensure safety and policy compliance every day.

Qualifications

• Experience in delivering excellent customer service.
• Ability to adapt communication style to different customers.
• Strong organisational skills and ability to manage tasks.
• Proven ability to work collaboratively as part of a team.

Responsibilities

• Greet customers and provide product information.
• Help customers identify needs and promote products.
• Maintain presentation and stock levels on the shop floor.
• Replenish stock and ensure products are displayed correctly.
• Process transactions and assist with deliveries.
• Follow health and safety and store policies.
• Collaborate with colleagues to run daily store operations.

Skills

Adaptable communication

Customer engagement

Organisational skills

Team collaboration

Willingness to learn

Job description

JD Sports Fashion PLC is seeking a Store Colleague to deliver a welcoming, helpful experience on the shop floor. You’ll greet customers, answer questions, restock, and keep displays sharp while upholding the brand’s standards.

You’ll work as part of a supportive team in a fast paced retail environment, learn new skills, handle transactions, support with deliveries, and ensure safety and policy compliance every day.