Retail Store Associate: Customer Experience & Sales

JDSports; Wrexham; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Staff discount on JD Group brands

Personal development opportunities

Job summary

JD Sports is seeking a Store Colleague to deliver outstanding customer experiences on the shop floor. You will greet customers, provide product information, replenish stock, and help maintain beautiful, organized displays.

You’ll work with a team to hit sales objectives, handle transactions, and ensure clean, well-presented stores. A positive attitude and willingness to learn are essential to success in this fast-paced retail environment.

Qualifications

• Experience in customer-facing roles.
• Strong communication and listening skills.
• Ability to multitask and stay organised.
• Willingness to learn and follow store processes.

Responsibilities

• Deliver a positive and welcoming experience for customers on the shop floor.
• Assist customers with product information and recommendations to meet needs.
• Maintain high standards of presentation across the shop floor and displays.
• Replenish stock, process deliveries, and keep fixtures tidy and orderly.
• Operate till and cash handling in line with store procedures.
• Collaborate with colleagues to ensure smooth daily store operations.

Skills

Customer service

Communication

Teamwork

Stock replenishment

Job description

JD Sports is seeking a Store Colleague to deliver outstanding customer experiences on the shop floor. You will greet customers, provide product information, replenish stock, and help maintain beautiful, organized displays.

You’ll work with a team to hit sales objectives, handle transactions, and ensure clean, well-presented stores. A positive attitude and willingness to learn are essential to success in this fast-paced retail environment.