Store Experience Associate

JD Sports Fashion PLC; Birmingham; Remote; GBP 12,000 - 17,000; Full time

Job summary

JD Sports Fashion PLC in the United Kingdom is seeking a Store Colleague to deliver an outstanding customer experience on the shop floor. You’ll greet customers, maintain displays, replenish stock, and help run the store with a friendly, proactive approach.

The role emphasizes teamwork, adaptability, and a willingness to learn new skills within a fast-paced retail environment, supporting sales and store standards.

Qualifications

• Strong customer service mindset and communication skills.
• Ability to engage positively with customers and colleagues.
• Good organizational skills and the ability to manage tasks effectively.
• Willingness to learn new skills and follow company processes and procedures.
• Ability to work collaboratively.

Responsibilities

• Greet customers and provide product information.
• Identify customer needs and promote suitable products.
• Maintain high standards of customer service.
• Keep shop floor presentations neat, stocked and well-organised.
• Process transactions and assist with deliveries.
• Use in-store technology to support customers and operations.
• Follow health and safety policies at all times.
• Collaborate with colleagues to run the store smoothly.
• Take on additional duties as required.

Skills

Customer service

Communication

Organization

Teamwork

Willingness to learn

Job description

JD Sports Fashion PLC in the United Kingdom is seeking a Store Colleague to deliver an outstanding customer experience on the shop floor. You’ll greet customers, maintain displays, replenish stock, and help run the store with a friendly, proactive approach.

The role emphasizes teamwork, adaptability, and a willingness to learn new skills within a fast-paced retail environment, supporting sales and store standards.