Retail Store Assistant (Armagh, Northern Ireland)

Cancer Research UK; Northern Ireland; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading cancer charity in Northern Ireland is seeking a part-time Retail Store Assistant to provide exceptional customer service while supporting fundraising efforts. The role includes maintaining shop standards and engaging with the community. Candidates should be flexible and possess strong communication skills. A generous salary and benefits package is offered, along with opportunities for personal development.

Benefits

Generous salary

Flexible leave

Gym membership

Retirement plan

Wellbeing support

Qualifications

• Must be eligible to work in the UK.
• Requires some physical activity and manual handling.

Responsibilities

• Provide excellent customer and supporter service.
• Work to achieve sales and fundraising targets.
• Assist in maintaining shop standards.
• Create relationships with the local community.
• Support fundraising events.

Skills

Customer service understanding

Experience in a busy customer service environment

Ability to work independently

Teamwork skills

Excellent communication skills

Flexibility in work schedule

Job description

Overview

Retail Store Assistant

£12.21 per hour plus benefits

Reports to: Shop manager

Department: Trading

Location: Armagh (Northern Ireland) Shop

Contract: Permanent

Working hours: Part time 7.5 hours per week

Closing date: 28 September 2025 23:55 (this vacancy may close earlier if a high volume of applications are received or once a suitable candidate is found)

Internal title: Shop Assistant

Eligibility: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

Note: The following is the Cancer Research UK mission and approach to work.

At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day, and we are looking for someone who wants to develop their skills and contribute to this cause. You will be acting as an ambassador for Cancer Research UK; your shop will be a place where the community meets our people and understands the work we do.

What will I be doing?

• Providing excellent customer and supporter service.
• Working as an integral part of the shop team to achieve ambitious sales and fundraising targets.
• Assisting with maintaining shop standards including visual presentation, safeguarding compliance and health and safety.
• Creating relationships with your local community and Cancer Research UK colleagues.
• Supporting fundraising events for your store to achieve fundraising targets.
• Taking keyholder responsibility as required (training provided).
• There will be a varied amount of manual handling and physical activity required within the day-to-day duties of the role.

What are you looking for?

• An understanding of what makes great customer service.
• Experience of working in a busy customer service environment.
• The ability to manage your own workload and work independently when required.
• The ability to work well in a team.
• Excellent communication skills.
• Flexibility, our retail teams cover the needs of their stores by working on a rota basis. While a level of flexibility is needed to meet the needs of the business, we don’t forget that you have a life outside of work too.

What will I gain?

We provide a generous salary and benefits package, opportunities for career and personal development, and tools to enable you to perform well. Our benefits include a substantial retirement plan, generous and flexible leave, discounts on travel and technology, gym membership, and more. We also offer confidential wellbeing support from the Retail Trust.

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications, but we won’t view them until we invite you for an interview. Please complete the work history section of the online application form so we can assess you quickly and fairly.

Owing to the nature of this position, any offer of employment will be subject to a satisfactory basic DBS check.

For more information on this opportunity please visit our website or contact us. For updates on our work and careers, follow us on LinkedIn, Facebook, Instagram, X and YouTube.

Our vision is to create a charity where everyone feels they belong and benefits from the work we do. We actively encourage applications from people of all backgrounds and cultures, particularly those from ethnic minority backgrounds who are underrepresented.

Please inform us of any concerns or adjustments you might need to perform at your best during the application and work process. Contact the HR team as soon as possible.

We are unable to recruit anyone below the age of 18 to protect health and safeguarding risks.