Retail Shift Manager - Lead Service & Team Growth

Iceland; Clydebank; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

15% discount

28 days holiday

Christmas vouchers

Refer a Friend scheme

Christmas saving schemes

Long service awards

Healthcare plan

Grocery Aid

Job summary

Iceland in Clydebank is seeking a committed Shift Manager to support the store leadership, drive sales, and ensure excellent customer service. You will start as a Retail Assistant but will earn a £2 supplement for every hour you shift manage the store.

Join a team that values people, teamwork, and continuous improvement. You will help maximise availability, lead a small team, and contribute to a positive, inclusive store environment.

Qualifications

• Proven retail management or supervisory experience.
• Clear, effective communication to deliver tasks first time.
• Ability to plan, organise shifts and lead a small team.

Responsibilities

• Maximise profit by ensuring product availability and in-store focus.
• Drive sales through in-store activity and promotional messaging.
• Deliver on actions set by line manager to improve store performance.
• Support engagement in-store, including working with the Talking Shop Rep.
• Follow cash handling and security policies and maintain safe working practices.

Skills

Retail management

Communication

Team leadership

Shift planning

Customer service

Job description

Iceland in Clydebank is seeking a committed Shift Manager to support the store leadership, drive sales, and ensure excellent customer service. You will start as a Retail Assistant but will earn a £2 supplement for every hour you shift manage the store.

Join a team that values people, teamwork, and continuous improvement. You will help maximise availability, lead a small team, and contribute to a positive, inclusive store environment.