Retail Shift Leader: Inspire Team, Drive Sales & Service

Iceland; Macclesfield; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Discount

Holiday allowance

Christmas vouchers

Refer a Friend

Saving schemes

Long service awards

Healthcare plan

Grocery Aid

Career pathways

Inclusive environment

Job summary

Iceland is seeking a committed Shift Manager in Macclesfield to support the store leadership team and deliver consistent results. You will start as a Retail Assistant and receive a £2 supplement for every hour you shift manage the store.

Key responsibilities include driving sales, managing people, and ensuring adherence to policies while maintaining an inclusive, customer‑focused culture. This role emphasizes leadership at the heart of daily operations.

Qualifications

• Proven experience in a retail management or supervisory role.
• Communicates effectively with every colleague to deliver store tasks first time, every time.
• Plans and organises the shift, using every member of the team.
• Provides balanced feedback when needed to improve performance of every colleague.
• Sets the pace of the team when on shift to deliver a great store.

Responsibilities

• Maximise profit by ensuring great product availability and driving sales.
• Engage, develop and retain great people through proactive store engagement.
• Follow cash handling and security policies and implement One Best Way processes.
• Lead by example to deliver exceptional customer service and store results.

Skills

Retail management

Supervisory experience

Effective communication

Shift planning

Team leadership

Job description

Iceland is seeking a committed Shift Manager in Macclesfield to support the store leadership team and deliver consistent results. You will start as a Retail Assistant and receive a £2 supplement for every hour you shift manage the store.

Key responsibilities include driving sales, managing people, and ensuring adherence to policies while maintaining an inclusive, customer‑focused culture. This role emphasizes leadership at the heart of daily operations.