Retail Shift Leader: Grow & Lead Your Team

Iceland Foods Ltd.; Hemel Hempstead; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Employee discount

Holiday allowance

Christmas vouchers

Refer a Friend

Savings schemes

Long service awards

Healthcare plan

Grocery Aid

Career progression

Inclusive environment

Job summary

Iceland Foods Ltd. is looking for a committed Shift Manager to support the management team in delivering consistent results and creating the best place to shop and work.

You will start as a Retail Assistant and receive a £2 supplement for every hour you shift manage the store, with benefits including holiday and staff discounts. The role requires proven retail management experience, strong communication, and the ability to plan shifts and develop the team while upholding store standards and

Qualifications

• Proven experience in a retail management or supervisory role.
• Communicates effectively with every colleague to deliver store tasks first time, every time.
• Plans and organises the shift, using every member of the team.
• Provides balanced feedback when needed to improve performance.
• Sets the pace of the team, when on shift, by being hands on to deliver a great store.

Responsibilities

• Plan and manage shift staffing to meet store needs.
• Deliver on customer service standards and store tasks first time, every time.
• Lead by example, ensure cash handling and security policies are followed.
• Support engagement and development of the store team.
• Foster an inclusive culture and act with energy and accountability.

Skills

Retail management

Communication

Shift planning

People development

Customer service

Job description

Iceland Foods Ltd. is looking for a committed Shift Manager to support the management team in delivering consistent results and creating the best place to shop and work.

You will start as a Retail Assistant and receive a £2 supplement for every hour you shift manage the store, with benefits including holiday and staff discounts. The role requires proven retail management experience, strong communication, and the ability to plan shifts and develop the team while upholding store standards and