Retail Shift Leader - Flexible, Inclusive Team Builder

Tesco; Radcliffe; Presencial; GBP 21.000 - 23.000; Jornada completa

Descripción de la vacante

Tesco is seeking a Shift Lead to supervise store operations and drive exceptional customer service. You will lead day-to-day activities, support colleagues across departments, and foster an inclusive, high-performing team.

In this role, you will be the go-to person for operational questions, coaching, and helping the store adapt to change. The position emphasizes leadership, service, and a commitment to our customers and communities.

Formación

• Experience working in a team lead or management position in a fast-paced retail environment.
• Be a strong role model with a passion for delivering great service and ensuring every customer's needs are met.
• A clear communicator, using a variety of methods to keep the team well informed.
• A natural leader who motivates and inspires the team to deliver outstanding results.

Responsabilidades

• Leading the team to deliver a great experience for customers in-store.
• Working across all areas of the store and with all colleagues, being the go-to person for day-to-day operational queries.
• Building positive, inclusive relationships that help colleagues perform at their best.
• Confidently leading the store in the Manager’s absence.
• Making balanced, flexible decisions and adapting well to change.
• Coaching colleagues, giving feedback and role modelling great service.
• Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.

Descripción del empleo

Tesco is seeking a Shift Lead to supervise store operations and drive exceptional customer service. You will lead day-to-day activities, support colleagues across departments, and foster an inclusive, high-performing team.

In this role, you will be the go-to person for operational questions, coaching, and helping the store adapt to change. The position emphasizes leadership, service, and a commitment to our customers and communities.