Retail Shift Leader: Flexible Hours & Inclusive Team

Tesco UK; Risca; On-site; GBP 21,000 - 23,000; Full time

Job summary

Tesco UK is hiring a Shift Lead to supervise store operations and lead a small team during busy periods. You will be the go-to person for day-to-day queries and help deliver a great shopping experience for customers in-store.

We’re looking for a strong leader with retail experience, excellent communication, and a proactive approach to coaching colleagues, managing shifts, and promoting inclusive teamwork across store departments.

Qualifications

• Experience leading a team in a fast-paced retail environment.
• Strong customer service orientation.
• Excellent communication and interpersonal skills.
• Ability to motivate and inspire a team.
• Flexible and able to adapt to change.

Responsibilities

• Lead store operations in manager's absence.
• Coach colleagues and provide feedback.
• Ensure great customer service and store standards.
• Collaborate across store departments.
• Promote inclusivity and team engagement.

Skills

Leadership experience

Retail experience

Customer service

Communication skills

Job description

Tesco UK is hiring a Shift Lead to supervise store operations and lead a small team during busy periods. You will be the go-to person for day-to-day queries and help deliver a great shopping experience for customers in-store.

We’re looking for a strong leader with retail experience, excellent communication, and a proactive approach to coaching colleagues, managing shifts, and promoting inclusive teamwork across store departments.