Retail Shift Leader - Flexible Hours & Growth Path

Tesco; Farnworth; On-site; GBP 13,000 - 14,000; Full time

Benefits offered by this job

Holiday allowance

Flexible working

Colleague discounts

Wellbeing services

Life cover

Pension scheme

Benefits package

Uniform provided

Job summary

Tesco is hiring a Shift Lead in the United Kingdom to guide store teams and ensure an excellent customer experience. You will oversee day-to-day operations, coordinate shifts, and support colleagues across departments.

The role offers guaranteed minimum hours and flexibility in scheduling within availability windows. Ideal candidates have prior team-lead experience in retail, a passion for service, and strong communication skills.

Qualifications

• Experience in a team lead or management role in fast-paced retail.
• Strong role model with a passion for delivering great service.
• Build positive relationships to create an inclusive team.
• Clear communicator, keeping the team well informed.
• Natural leader who motivates the team to deliver results.

Responsibilities

• Lead the team to deliver a great in-store customer experience.
• Work across all areas of the store and handle day-to-day queries.
• Build inclusive relationships to help colleagues perform at their best.
• Lead the store in the Manager’s absence.
• Make balanced decisions and adapt to change.
• Coach colleagues, give feedback, and model great service.
• Seek opportunities to serve customers, communities, and planet better.

Skills

Team leadership

Customer service

Communication

People management

Leadership

Job description

Tesco is hiring a Shift Lead in the United Kingdom to guide store teams and ensure an excellent customer experience. You will oversee day-to-day operations, coordinate shifts, and support colleagues across departments.

The role offers guaranteed minimum hours and flexibility in scheduling within availability windows. Ideal candidates have prior team-lead experience in retail, a passion for service, and strong communication skills.