Retail Shift Leader — Flexible Hours & Growth

Tesco; Eccles; On-site; GBP 21,000 - 23,000; Full time

Benefits offered by this job

Holiday entitlement 20–22 days + bank

Flexible working

Colleague Clubcard discount 10–15%

Wellbeing services

Life cover + pension match

Discounts, shares, cycle-to-work

Uniform provided

Job summary

Tesco Shift Lead role in the United Kingdom offers a chance to lead a store team and ensure exceptional customer service. You will coordinate daily operations, support colleagues, and step in for the Manager when needed.

The role emphasises inclusivity, adaptability, and proactive problem solving to benefit customers and the local community. The position requires 18+ and experience in fast-paced retail, with flexible hours and a strong service focus.

Qualifications

• Experience in a team lead or management position in a fast-paced retail environment.
• Strong service mindset with a passion for meeting customer needs.
• Clear communicator and capable of keeping the team informed.

Responsibilities

• Lead the team to deliver a great in-store customer experience.
• Work across all store areas and act as the go-to for daily operations.
• Build positive, inclusive relationships to support team performance.
• Lead the store in the Manager’s absence with balanced decision making.
• Coach colleagues, give feedback and model great service.
• Seek opportunities to serve customers and the community daily.

Skills

Team leadership

Customer service

Communication

Retail experience

Coaching

Job description

Tesco Shift Lead role in the United Kingdom offers a chance to lead a store team and ensure exceptional customer service. You will coordinate daily operations, support colleagues, and step in for the Manager when needed.

The role emphasises inclusivity, adaptability, and proactive problem solving to benefit customers and the local community. The position requires 18+ and experience in fast-paced retail, with flexible hours and a strong service focus.