Retail Shift Leader — Flexible Hours & Growth

Tesco UK; Birmingham; On-site; GBP 17,000 - 22,000; Full time

Job summary

Tesco UK is seeking a Shift Lead to guide store teams and deliver exceptional customer service. You will lead daily operations, supervise colleagues across departments, and ensure smooth execution of tasks in a fast-paced retail environment.

You’ll be a visible leader, coaching teammates, communicating clearly, and supporting a culture of inclusion while adapting to changing store needs and priorities. Shift patterns listed include evenings and weekends to cover busy periods.

Qualifications

• Experience in a team lead or supervisory role in a fast-paced retail environment.
• Strong communicator with the ability to motivate a team.

Responsibilities

• Lead the store team to deliver a great in-store experience for customers.
• Coordinate across store areas and colleagues to handle day-to-day queries.
• Build positive, inclusive relationships to support colleagues’ performance.
• Play a key role in the Manager’s absence and in flexible decision-making.

Job description

Tesco UK is seeking a Shift Lead to guide store teams and deliver exceptional customer service. You will lead daily operations, supervise colleagues across departments, and ensure smooth execution of tasks in a fast-paced retail environment.

You’ll be a visible leader, coaching teammates, communicating clearly, and supporting a culture of inclusion while adapting to changing store needs and priorities. Shift patterns listed include evenings and weekends to cover busy periods.