Retail Shift Leader — Flexible Hours, Team Leadership

Tesco Retail; Tees Valley; On-site; GBP 21,000 - 23,000; Full time

Job summary

Tesco Shift Lead role in the United Kingdom involves leading a store team to deliver outstanding customer service and day-to-day operations. You will coordinate shifts, support colleagues, and act as a go-to person across store areas to ensure smooth running and high service standards.

The position emphasizes flexible hours, minimum 16 hours per week, and a strong commitment to inclusivity and teamwork in a fast-paced retail environment.

Qualifications

• Experience in team lead or management in a fast-paced retail environment.
• Strong customer service orientation and ability to motivate others.
• Clear communicator and role model for service excellence.

Responsibilities

• Lead the store team to deliver great customer experiences.
• Collaborate across store areas and with colleagues to resolve day-to-day queries.
• Coach and support colleagues, giving feedback and promoting best practice.

Skills

Team leadership

Communication

Customer service

Coaching

Job description

Tesco Shift Lead role in the United Kingdom involves leading a store team to deliver outstanding customer service and day-to-day operations. You will coordinate shifts, support colleagues, and act as a go-to person across store areas to ensure smooth running and high service standards.

The position emphasizes flexible hours, minimum 16 hours per week, and a strong commitment to inclusivity and teamwork in a fast-paced retail environment.