Retail Shift Leader — Drive Team & Customer Experience

Iceland Foods Ltd.; Sheffield; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

15% discount in stores

28 days holiday

Christmas vouchers

Refer a Friend scheme

Christmas saving schemes

Long service awards

Healthcare plan option

Grocery Aid support

Career progression opportunities

Inclusive work environment

Job summary

Iceland Foods Ltd. in Sheffield is seeking a committed Shift Manager to support the leadership team and drive store performance. You will start as a Retail Assistant and receive a £2 supplement for every hour you shift manage the store.

Key duties include maximizing profit through product availability, supporting staff development, and ensuring adherence to cash handling and operational standards. You will contribute to an inclusive, high‑performing team environment.

Qualifications

• Proven experience in a retail management or supervisory role.
• Communicates effectively with every colleague to deliver store tasks first time, every time.
• Plans and organises the shift, using every member of the team.
• Provides balanced feedback when needed to improve performance.
• Sets the pace of the team, when on shift, by being hands on to deliver a great store.

Responsibilities

• Maximise profit: focus on great product availability and drive sales actions.
• Engage, develop & retain great people: support engagement and inclusive culture.
• Doing the right processes: follow cash handling, security, and One Best Way processes.
• Leadership: lead by example to get the best from the team and delight customers.

Skills

Retail management

Effective communication

Shift planning

Feedback delivery

Team motivation

Job description

Iceland Foods Ltd. in Sheffield is seeking a committed Shift Manager to support the leadership team and drive store performance. You will start as a Retail Assistant and receive a £2 supplement for every hour you shift manage the store.

Key duties include maximizing profit through product availability, supporting staff development, and ensuring adherence to cash handling and operational standards. You will contribute to an inclusive, high‑performing team environment.