Retail Shift Lead - Inspire The Team & Elevate Service

Tesco; Hengoed; On-site; GBP 21,000 - 23,000; Full time

Benefits offered by this job

Health insurance

Job summary

Tesco is looking for a Shift Lead to guide the store team through busy periods, delivering great service and ensuring smooth day-to-day operations, while promoting safety and compliance. You will lead across all store areas, coach colleagues, and be the go-to person for day-to-day queries, building inclusive, high-performing relationships that help the team perform at their best.

You’ll motivate and inspire the team to deliver outstanding results and be ready to stand in for the Manager when

Qualifications

• Experience leading a team in a fast-paced retail environment.
• Strong customer service orientation and ability to motivate others.
• Clear communicator with the ability to keep the team informed.

Responsibilities

• Leading the team to deliver a great experience for customers in-store.
• Working across all areas of the store and with all colleagues, being the go-to person for day-to-day operational queries.
• Building positive, inclusive relationships that help colleagues perform at their best.
• Confidently leading the store in the Manager’s absence.
• Making balanced, flexible decisions and adapting well to change.
• Coaching colleagues, giving feedback and role modelling great service.
• Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.

Job description

Tesco is looking for a Shift Lead to guide the store team through busy periods, delivering great service and ensuring smooth day-to-day operations, while promoting safety and compliance. You will lead across all store areas, coach colleagues, and be the go-to person for day-to-day queries, building inclusive, high-performing relationships that help the team perform at their best.

You’ll motivate and inspire the team to deliver outstanding results and be ready to stand in for the Manager when