Store Shift Lead — Lead Teams & Deliver Great Service

Tesco Retail; Rochdale; On-site; GBP 21,000 - 23,000; Full time

Job summary

Tesco is seeking a Shift Lead to help run store operations and deliver excellent customer service. You will lead a team across busy periods and be the go-to person for day-to-day operational queries, ensuring a smooth shopping experience for customers.

You will be scheduled within availability windows with a guaranteed minimum of hours per week, and there are opportunities to grow within a diverse, inclusive workplace in Tesco stores across the UK.

Qualifications

• Experience in a team lead or management role in fast-paced retail.
• Strong communication and customer service skills.
• Ability to coach colleagues and lead by example.

Responsibilities

• Lead the store team to deliver a great in-store experience.
• Resolve day-to-day queries and support colleagues.
• Maintain inclusive team environment and adapt to change.
• Act as store lead in the manager's absence.
• Support flexible working and shifts planning.

Job description

Tesco is seeking a Shift Lead to help run store operations and deliver excellent customer service. You will lead a team across busy periods and be the go-to person for day-to-day operational queries, ensuring a smooth shopping experience for customers.

You will be scheduled within availability windows with a guaranteed minimum of hours per week, and there are opportunities to grow within a diverse, inclusive workplace in Tesco stores across the UK.