Retail Shift Leader: Flexible Hours & Growth

Tesco PLC; Evesham; On-site; GBP 21,000 - 23,000; Full time

Benefits offered by this job

Holiday entitlement

Flexible hours

Colleague discount

Wellbeing services

Pension with employer contributions

Uniform provided

Job summary

Tesco PLC in the United Kingdom is seeking a Shift Lead to guide store teams and ensure excellent customer service. You will manage day-to-day operations within availability windows, with guaranteed minimum hours and a focus on flexible working patterns.

The role offers progression opportunities, a supportive team environment, and benefits that reflect Tesco's commitment to its colleagues. Applicants must be 18 or over and ready to lead in a busy retail setting.

Qualifications

• Experience leading a team in a fast-paced retail environment.
• Strong role-model with a passion for service and meeting customer needs.
• Clear communicator who keeps the team well informed.

Responsibilities

• Lead the team to deliver a great in-store customer experience.
• Collaborate across all store areas and with colleagues for day-to-day queries.
• Build positive, inclusive relationships to help colleagues perform at their best.
• Lead the store in the manager's absence.
• Make balanced, flexible decisions and adapt to change.
• Coach colleagues, give feedback and role-model great service.
• Seek opportunities to serve customers and communities every day.

Skills

Team leadership

Customer service

Communication

Job description

Tesco PLC in the United Kingdom is seeking a Shift Lead to guide store teams and ensure excellent customer service. You will manage day-to-day operations within availability windows, with guaranteed minimum hours and a focus on flexible working patterns.

The role offers progression opportunities, a supportive team environment, and benefits that reflect Tesco's commitment to its colleagues. Applicants must be 18 or over and ready to lead in a busy retail setting.