Retail Shift Lead: Flexible Hours, Team Coaching

Tesco Retail; Leatherhead; On-site; GBP 13,000 - 14,000; Part time

Job summary

Tesco is seeking a Shift Lead to join our store team in the United Kingdom. You will lead a busy, customer-facing environment, coordinating daily operations and supporting colleagues across all store areas to ensure outstanding service.

The role emphasises teamwork, clear communication, and flexible decision-making, with a commitment to inclusivity, DEI, and a purpose-driven approach to serving customers and communities.

Qualifications

• Experience working in a team lead or management position in a fast-paced retail environment.
• Be a strong role model with a passion for delivering great service.
• Build positive, long lasting relationships to create an inclusive, supportive team environment.
• A clear communicator, using a variety of methods to keep the team well informed.
• A natural leader who motivates and inspires the team to deliver outstanding results.

Responsibilities

• Leading the team to deliver a great experience for customers in-store.
• Working across all areas of the store and with all colleagues, being the go-to person for day-to-day operational queries.
• Building positive, inclusive relationships that help colleagues perform at their best.
• Confidently leading the store in the Manager’s absence.
• Making balanced, flexible decisions and adapting well to change.
• Coaching colleagues, giving feedback and role modelling great service.
• Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.

Skills

Team leadership

Retail experience

Customer service

Communication

Job description

Tesco is seeking a Shift Lead to join our store team in the United Kingdom. You will lead a busy, customer-facing environment, coordinating daily operations and supporting colleagues across all store areas to ensure outstanding service.

The role emphasises teamwork, clear communication, and flexible decision-making, with a commitment to inclusivity, DEI, and a purpose-driven approach to serving customers and communities.