Store Shift Lead - Flexible Hours & Team Builder

Tesco Retail; Gloucester; On-site; GBP 21,000 - 23,000; Part time

Benefits offered by this job

Disability Confident Leader

Flexible working

Job summary

Tesco is seeking a Shift Lead to manage day-to-day store operations in the UK. You will lead the team, oversee customer service across departments, and act as the go-to person for operational queries.

The role emphasizes coaching, inclusivity, and delivering outstanding service, with a focus on flexible working arrangements and building strong customer relationships. The position offers a minimum guaranteed hours per week and a competitive hourly rate that rises with store performance, in the

Qualifications

• Experience working in a team lead or management position in a fast-paced retail environment.
• Be a strong role model with a passion for delivering great service and ensuring every customer's needs are met.
• A clear communicator, using a variety of methods to keep the team well informed.
• A natural leader who motivates and inspires the team to deliver outstanding results.

Responsibilities

• Leading the team to deliver a great experience for customers in-store.
• Working across all areas of the store and with all colleagues, being the go-to person for day-to-day operational queries.
• Building positive, inclusive relationships that help colleagues perform at their best.
• Confidently leading the store in the Manager’s absence.
• Making balanced, flexible decisions and adapting well to change.
• Coaching colleagues, giving feedback and role modelling great service.
• Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.

Job description

Tesco is seeking a Shift Lead to manage day-to-day store operations in the UK. You will lead the team, oversee customer service across departments, and act as the go-to person for operational queries.

The role emphasizes coaching, inclusivity, and delivering outstanding service, with a focus on flexible working arrangements and building strong customer relationships. The position offers a minimum guaranteed hours per week and a competitive hourly rate that rises with store performance, in the