Retail Shift Lead: Flexible Hours & Team Impact

TESCO UK; Salisbury; On-site; GBP 21,000 - 23,000; Part time

Job summary

Tesco UK is seeking a Shift Lead to help run daily store operations. You’ll lead a small team, assist customers, and ensure great service across departments. This role requires confident leadership in a fast-paced retail environment and the ability to adapt to changing priorities.

Your hours are scheduled within the published availability window, with a minimum weekly hours guarantee. You’ll coach colleagues, resolve queries, and model excellent service.

Qualifications

• Experience in team lead or management in fast-paced retail.
• Strong communication and customer service skills.
• Ability to adapt to changing priorities in-store.

Responsibilities

• Lead store team in the manager's absence.
• Deliver great in-store customer experience across departments.
• Coach colleagues, give feedback, and model excellent service.
• Foster inclusive relationships and a collaborative team environment.

Skills

Team leadership

Customer service

Communication

Job description

Tesco UK is seeking a Shift Lead to help run daily store operations. You’ll lead a small team, assist customers, and ensure great service across departments. This role requires confident leadership in a fast-paced retail environment and the ability to adapt to changing priorities.

Your hours are scheduled within the published availability window, with a minimum weekly hours guarantee. You’ll coach colleagues, resolve queries, and model excellent service.