Retail Shift Lead: Flexible Hours & Team Coach

Tesco; Caernarfon; Remote; GBP 21,000 - 23,000; Full time

Job summary

Tesco is seeking a Shift Lead in the UK to help run daily store operations, lead a dynamic team, and ensure excellent customer service. The role includes coordinating shifts within availability windows, supervising activities across store areas, and maintaining a welcoming, efficient shopping environment.

The position emphasizes leadership, communication, adaptability, and a customer-first mindset. It offers flexible hours, a guaranteed minimum weekly commitment, and opportunities for growth

Responsibilities

• Lead the store team to deliver a great in-store experience for customers.
• Be the go-to person for day-to-day operational queries across store areas and colleagues.
• Build positive, inclusive relationships that help colleagues perform at their best.
• Confidently lead the store in the Manager’s absence.
• Make balanced, flexible decisions and adapt well to change.
• Coach colleagues, give feedback and role model great service.
• Stay curious and look for ways to serve customers, communities and the planet better.
• Experience in a team lead or management role in fast-paced retail.
• Be a strong role model with passion for service and meeting customer needs.
• Communicate clearly using multiple methods to keep the team informed.
• Motivate and inspire the team to deliver outstanding results.

Job description

Tesco is seeking a Shift Lead in the UK to help run daily store operations, lead a dynamic team, and ensure excellent customer service. The role includes coordinating shifts within availability windows, supervising activities across store areas, and maintaining a welcoming, efficient shopping environment.

The position emphasizes leadership, communication, adaptability, and a customer-first mindset. It offers flexible hours, a guaranteed minimum weekly commitment, and opportunities for growth