Retail Security Specialist - Protecting Customers & Assets

Mitie Cleaning & Hygiene Services; Weston-super-Mare; On-site; GBP 14,000 - 19,000; Full time

Benefits offered by this job

40 hours per week

Uniform provided

Ongoing training and development

Career progression opportunities

Mitie Benefits platform

Job summary

Mitie Cleaning & Hygiene Services is seeking an experienced Retail Security Officer for Lidl Weston-super-Mare (Worle). The role focuses on protecting assets, reducing stock loss, and delivering a high level of customer service in-store.

You will maintain a visible security presence, work with store teams, and ensure compliance with security procedures while handling incidents and reporting accurately.

Qualifications

• Excellent customer service and communication abilities.
• Strong observation skills with attention to detail.
• Ability to remain calm and professional in challenging situations.

Responsibilities

• Maintain a professional, visible security presence throughout the store.
• Deter theft, fraud and anti-social behaviour.
• Conduct regular patrols of the store and surrounding areas.
• Respond to incidents and emergencies promptly and effectively.
• Complete detailed incident reports in line with procedures.

Skills

Customer service

Communication

Observation skills

Calm under pressure

Education

SIA Licence

Tools

CCTV systems

Incident reporting platforms

Mobile reporting devices

Job description

Mitie Cleaning & Hygiene Services is seeking an experienced Retail Security Officer for Lidl Weston-super-Mare (Worle). The role focuses on protecting assets, reducing stock loss, and delivering a high level of customer service in-store.

You will maintain a visible security presence, work with store teams, and ensure compliance with security procedures while handling incidents and reporting accurately.