Retail Security Officer

Mitie Group plc.; South Somerset; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Discounted benefits

Job summary

Mitie is seeking a Retail Security Officer for Lidl Crewkerne Store in the United Kingdom. The role involves acting as a visible deterrent, patrolling the shop, and using CCTV and EAS gates to protect customers and staff.

You will complete accurate incident reports, report crime incidents via a tablet, and collaborate with security teams. A Door Supervision License and a five-year employment history check are required, with flexible benefits offered by Mitie.

Qualifications

• Retail security experience is a plus.
• Strong observation and reporting skills.
• Ability to work as part of a security team.

Responsibilities

• Act as a visual deterrent on the shop floor.
• Safely detain offenders following H&S training.
• Utilize store security systems, including CCTV and EAS gates.
• Collaborate with covert security operatives.
• Investigate losses and support inquiries about known offenders.
• Complete accurate incident reports and company documentation.
• Report crime incidents using a company-provided tablet.
• Conduct routine patrols to ensure customer safety.
• Record patrols in daily activity sheets.
• Provide security updates during store briefings.
• Conduct shift handovers to ensure service continuity.
• Maintain a safe and secure environment for all.

Skills

Deterrence

Incident reporting

Customer safety awareness

Education

Door Supervision License

Tools

CCTV

EAS gates

Tablet reporting

Job description

About the Role:

Mitie has an exciting opportunity for a Retail Security Officer at our Lidl Crewkerne Store. Enjoy discounted benefits and gain high-quality experience within the security industry. Full training and a quality induction will be provided.

Responsibilities:

• Act as a visual deterrent on the shop floor
• Safely detain offenders following H&S training
• Utilize store security systems, including CCTV and EAS gates
• Collaborate with covert security operatives
• Investigate losses and support inquiries about known offenders
• Complete accurate incident reports and company documentation
• Report crime incidents using a company-provided tablet
• Conduct routine patrols to ensure customer safety
• Record patrols in daily activity sheets
• Provide security updates during store briefings
• Conduct shift handovers to ensure service continuity
• Maintain a safe and secure environment for all
• Door Supervision or Security Guarding License
• Five-year checkable employment history or documentary evidence of any period of unemployment, self-employment, or education

Desirable Experience:

• -Previous experience in a retail security role

Additional Information:

Mitie's flexible benefits scheme is designed to suit your lifestyle. Access high street discounts, financial wellbeing assistance, and more through our platforms. With over 68,000 employees, Mitie is the UK's leading facilities management and professional services company, committed to the growth and development of our team members.