Retail Security Officer: CCTV, Deterrence & Loss Prevention

Mitie Group plc.; South Somerset; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Discounted benefits

Job summary

Mitie is seeking a Retail Security Officer for Lidl Crewkerne Store in the United Kingdom. The role involves acting as a visible deterrent, patrolling the shop, and using CCTV and EAS gates to protect customers and staff.

You will complete accurate incident reports, report crime incidents via a tablet, and collaborate with security teams. A Door Supervision License and a five-year employment history check are required, with flexible benefits offered by Mitie.

Qualifications

• Retail security experience is a plus.
• Strong observation and reporting skills.
• Ability to work as part of a security team.

Responsibilities

• Act as a visual deterrent on the shop floor.
• Safely detain offenders following H&S training.
• Utilize store security systems, including CCTV and EAS gates.
• Collaborate with covert security operatives.
• Investigate losses and support inquiries about known offenders.
• Complete accurate incident reports and company documentation.
• Report crime incidents using a company-provided tablet.
• Conduct routine patrols to ensure customer safety.
• Record patrols in daily activity sheets.
• Provide security updates during store briefings.
• Conduct shift handovers to ensure service continuity.
• Maintain a safe and secure environment for all.

Skills

Deterrence

Incident reporting

Customer safety awareness

Education

Door Supervision License

Tools

CCTV

EAS gates

Tablet reporting

Job description

Mitie is seeking a Retail Security Officer for Lidl Crewkerne Store in the United Kingdom. The role involves acting as a visible deterrent, patrolling the shop, and using CCTV and EAS gates to protect customers and staff.

You will complete accurate incident reports, report crime incidents via a tablet, and collaborate with security teams. A Door Supervision License and a five-year employment history check are required, with flexible benefits offered by Mitie.