Retail Security Specialist — Flexible Shifts & Customer Focus

B&M Retail; Exeter; Presencial; GBP 20.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Store discount

Colleague portal discounts

Benefits package

Descripción de la vacante

B&M Retail in Exeter is seeking a confident Retail Security Officer to safeguard people, products and store environments, while delivering a welcoming customer experience. This full-time, permanent role offers daytime, evening and weekend shifts.

You’ll monitor incidents, operate CCTV, enforce safety procedures, investigate stock loss and engage with customers calmly. You’ll work closely with the Store Management Team to uphold high standards of safety and professionalism.

Formación

• Experience monitoring store incidents and reporting findings.
• Ability to operate CCTV in line with policies.
• Strong verbal and written communication skills.
• Sound judgement, honesty and integrity.

Responsabilidades

• Actively monitor the store to identify, prevent and report incidents.
• Operate and review CCTV systems in line with company policies.
• Support the enforcement of Health & Safety procedures.
• Conduct investigations into stock loss, theft and fraud.
• Engage with customers and colleagues to resolve situations calmly and effectively.

Conocimientos

Customer service

Communication

Procedural discipline

Calm under pressure

Team player

Herramientas

CCTV systems

Descripción del empleo

B&M Retail in Exeter is seeking a confident Retail Security Officer to safeguard people, products and store environments, while delivering a welcoming customer experience. This full-time, permanent role offers daytime, evening and weekend shifts.

You’ll monitor incidents, operate CCTV, enforce safety procedures, investigate stock loss and engage with customers calmly. You’ll work closely with the Store Management Team to uphold high standards of safety and professionalism.