Retail Security & Safety Advocate — Flexible Shifts

B&M Retail Limited; Basildon; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Store discount

Colleague portal discounts

Hospitality benefits

Job summary

B&M Retail Limited in Pitsea, Basildon is seeking a confident Retail Security Officer to safeguard people and stock while delivering a welcoming customer experience.

This full-time, permanent role covers daytime, evening and weekend shifts, with opportunities to develop within a growing national retailer. You’ll monitor the store, operate CCTV, investigate stock loss, and support safety procedures while engaging with customers and colleagues.

Qualifications

• Alert, calm under pressure with strong sense of responsibility.
• Customer-first mindset and professional approach.
• Willingness to follow procedures and maintain safety standards.

Responsibilities

• Actively monitoring the store to identify, prevent and report incidents.
• Operating and reviewing CCTV systems in line with company policies.
• Supporting the enforcement of Health & Safety procedures.
• Conducting investigations into stock loss, theft and fraud.
• Engaging with customers and colleagues to resolve situations calmly and effectively.

Skills

Alertness

Calm under pressure

Verbal communication

Written communication

Team player

Job description

B&M Retail Limited in Pitsea, Basildon is seeking a confident Retail Security Officer to safeguard people and stock while delivering a welcoming customer experience.

This full-time, permanent role covers daytime, evening and weekend shifts, with opportunities to develop within a growing national retailer. You’ll monitor the store, operate CCTV, investigate stock loss, and support safety procedures while engaging with customers and colleagues.