Retail Security Specialist — Day/Eve/Weekend Shifts

B&M Retail Limited; Stoke-on-Trent; A distancia; GBP 12.000 - 18.000; Jornada completa

Descripción de la vacante

B&M Retail Limited in Stoke-on-Trent is hiring a confident Retail Security Officer to protect people, products and store environments while delivering a welcoming customer experience. You’ll work across daytime, evening and weekend shifts in a full-time, permanent role, coordinating with the Store Management Team to prevent loss and maintain high standards of safety and professionalism.

Be part of a growing business that values integrity, teamwork and personal development across 780+ stores,

Formación

• Alert and calm under pressure with customer-first mindset.
• Strong verbal and written communication skills.
• Ability to follow procedures and maintain composure in challenging situations.
• Sound judgement and integrity in daily duties.

Responsabilidades

• Actively monitor the store to identify, prevent and report incidents.
• Operate and review CCTV systems in line with company policies.
• Support the enforcement of Health & Safety procedures.
• Conduct investigations into stock loss, theft and fraud.
• Engage with customers and colleagues to resolve situations calmly and effectively.

Conocimientos

Communication skills

Team player

Judgement

Procedural adherence

Herramientas

CCTV systems

Descripción del empleo

B&M Retail Limited in Stoke-on-Trent is hiring a confident Retail Security Officer to protect people, products and store environments while delivering a welcoming customer experience. You’ll work across daytime, evening and weekend shifts in a full-time, permanent role, coordinating with the Store Management Team to prevent loss and maintain high standards of safety and professionalism.

Be part of a growing business that values integrity, teamwork and personal development across 780+ stores,