Retail Security Officer - Flexible Shifts, Customer-Focused

B&M Retail Limited; Liverpool; On-site; GBP 12,000 - 18,000; Full time

Job summary

B&M Retail Limited in Yeading is hiring a confident and professional Temporary Retail Security Officer to safeguard people, products and the store while delivering a welcoming customer experience. This full-time, permanent role offers day, evening and weekend shifts and the chance to work closely with the Store Management Team to prevent loss and maintain safety.

You will monitor the store, operate CCTV, enforce Health & Safety, conduct investigations into stock loss, theft and fraud, and engage

Qualifications

• Follow procedures and remain composed in challenging situations.
• Strong verbal and written communication skills.
• Confidence handling difficult conversations in a professional manner.
• Sound judgement, honesty, integrity and a strong work ethic.
• A supportive team player who takes pride in doing the right thing.

Responsibilities

• Actively monitoring the store to identify, prevent and report incidents.
• Operating and reviewing CCTV systems in line with company policies.
• Supporting the enforcement of Health & Safety procedures.
• Conducting investigations into stock loss, theft and fraud.
• Engaging with customers and colleagues to resolve situations calmly and effectively.

Skills

Verbal communication

Written communication

Calm under pressure

Integrity

Team player

Job description

B&M Retail Limited in Yeading is hiring a confident and professional Temporary Retail Security Officer to safeguard people, products and the store while delivering a welcoming customer experience. This full-time, permanent role offers day, evening and weekend shifts and the chance to work closely with the Store Management Team to prevent loss and maintain safety.

You will monitor the store, operate CCTV, enforce Health & Safety, conduct investigations into stock loss, theft and fraud, and engage