Retail Security Officer — Flexible Shifts & Customer Focus

B&M Retail Limited; Luton; Híbrido; GBP 19.000 - 23.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Store discount

Colleague portal discounts

Benefits portal

Descripción de la vacante

B&M Retail Limited in Luton is seeking a confident and professional Temporary Retail Security Officer to safeguard people, products and store environments while delivering a welcoming customer experience. The role involves monitoring, CCTV operation, and enforcing safety procedures to maintain high standards of security.

You will work across daytime, evening and weekend shifts as part of a dedicated store team, with opportunities to develop in a large national retailer.

Formación

• Alert and calm under pressure with a strong sense of responsibility.
• Customer-first mindset and strong work ethic.
• Ability to follow procedures and stay composed in challenging situations.
• Strong verbal and written communication skills.
• Confidence handling difficult conversations professionally.
• Sound judgement and integrity.

Responsabilidades

• Actively monitoring the store to identify, prevent and report incidents
• Operating and reviewing CCTV systems in line with company policies
• Supporting the enforcement of Health & Safety procedures
• Conducting investigations into stock loss, theft and fraud
• Engaging with customers and colleagues to resolve situations calmly and effectively

Conocimientos

Composure under pressure

Clear communication

Customer-focused

Team player

Integrity

Descripción del empleo

B&M Retail Limited in Luton is seeking a confident and professional Temporary Retail Security Officer to safeguard people, products and store environments while delivering a welcoming customer experience. The role involves monitoring, CCTV operation, and enforcing safety procedures to maintain high standards of security.

You will work across daytime, evening and weekend shifts as part of a dedicated store team, with opportunities to develop in a large national retailer.