Retail Security Specialist: Calm, Customer-Focused, 40+hrs

Cys Security Ltd; Washington; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

£13.58 per hour

Guaranteed 40+ hours per week

Company-funded SIA licence renewal

Share Incentive Plan

Save As You Earn Scheme

Cycle to Work Scheme

Life Assurance

Childcare Voucher Scheme

Job summary

Cys Security Ltd is seeking a Security Officer to help create a safe, welcoming and secure environment for customers and colleagues in our stores.

You will stay calm under pressure, lead with professionalism, and use store technology such as mobile reporting and body-worn cameras to protect people and merchandise while delivering great service.

This role emphasizes customer focus, reliability and teamwork in a fast-paced retail setting with a flexible schedule.

Qualifications

• Previous security experience is preferred.
• A valid SIA licence.
• Strong communication and interpersonal skills.
• A calm, confident and professional approach.
• A proactive mindset with the ability to make sound decisions quickly.

Responsibilities

• Maintain a visible security presence to support customer and colleague safety.
• Prevent loss and respond to incidents in a retail environment.
• Identify risks and support safe ways of working in-store.
• Utilise store technology (mobile reporting, body-worn cameras) to support operations.
• Stay calm and act professionally in challenging situations.

Skills

Security experience

SIA licence

Communication skills

Calm under pressure

Proactive mindset

Customer service

Job description

Cys Security Ltd is seeking a Security Officer to help create a safe, welcoming and secure environment for customers and colleagues in our stores.

You will stay calm under pressure, lead with professionalism, and use store technology such as mobile reporting and body-worn cameras to protect people and merchandise while delivering great service.

This role emphasizes customer focus, reliability and teamwork in a fast-paced retail setting with a flexible schedule.