Retail Security Specialist - Calm, Customer-First & Proactive

B&M Retail Limited; Southsea; Remote; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Store discount

Colleague portal discount

Training and development

Job summary

B&M Retail Limited is seeking a confident Retail Security Officer in Southsea. You’ll safeguard people, products and store environments while delivering a welcoming customer experience. This full-time, permanent role offers daytime, evening and weekend shifts as part of a store team.

Join a growing business with strong leadership and a commitment to integrity, teamwork and personal development. Benefits include store discounts and access to our colleague portal and various discounts.

Qualifications

• Need to stay vigilant and able to react quickly in stores.
• Strong verbal and written communication is essential.
• Ability to follow procedures and maintain composure under pressure.

Responsibilities

• Actively monitor the store to identify, prevent and report incidents.
• Operate and review CCTV in line with company policies.
• Support enforcement of Health & Safety procedures.
• Conduct investigations into stock loss, theft and fraud.
• Engage with customers and colleagues to resolve situations calmly.

Skills

Alertness

Communication skills

Customer-focused mindset

Team player

Job description

B&M Retail Limited is seeking a confident Retail Security Officer in Southsea. You’ll safeguard people, products and store environments while delivering a welcoming customer experience. This full-time, permanent role offers daytime, evening and weekend shifts as part of a store team.

Join a growing business with strong leadership and a commitment to integrity, teamwork and personal development. Benefits include store discounts and access to our colleague portal and various discounts.