Retail Security Officer - Uniform Provided, Great Benefits

Mitie; Minworth; On-site; GBP 15,000 - 18,000; Full time

Benefits offered by this job

Contracted hours

Annual leave entitlement

Pension and life assurance schemes

Free uniform supplied

Employee benefits package (discounts,

Job summary

Mitie is seeking Retail security officers who deliver exceptional customer service while creating a safe shopping environment free from crime. You will work to protect customers and colleagues, patrol stores, and use CCTV to prevent theft and disorder.

Ideal candidates have strong communication skills, a service mindset, and the ability to work in a fast-paced retail setting. Uniformed, professional presence required; body-worn CCTV may be used to enhance safety.

Qualifications

• Experience delivering customer service.
• Excellent written and verbal communication.
• Adaptable communication style to meet diverse people.
• Ability to work in a fast-moving services business.
• Capable in the use of technology.
• High level of enthusiasm and passion.
• Previous security experience desirable but not essential.
• SIA licence desirable but not essential.

Responsibilities

• Deliver industry leading customer service.
• Be clean, tidy and properly dressed wearing full uniform.
• Deter violence and public order offences.
• Conduct patrols of the store.
• Utilise CCTV systems to support reduction of crime and stock loss.
• Liaise with store management teams.
• Report incidents and crime through our technology.
• Liaise with the Police to foster relationships to reduce crime in store.
• Wear Body Worn CCTV to support safety.

Skills

Customer service

Communication skills

Adaptable communication

Technology use

Enthusiasm

Working in fast-paced setting

Education

Public Space Surveillance SIA licence (desirable)

Job description

Mitie is seeking Retail security officers who deliver exceptional customer service while creating a safe shopping environment free from crime. You will work to protect customers and colleagues, patrol stores, and use CCTV to prevent theft and disorder.

Ideal candidates have strong communication skills, a service mindset, and the ability to work in a fast-paced retail setting. Uniformed, professional presence required; body-worn CCTV may be used to enhance safety.