Part-Time Retail Security Officer — Customer Service

Mitie; Park Village; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Annual leave entitlement

Pension and life assurance schemes

Free uniform supplied

Retail discounts and online GP

Job summary

Mitie is seeking retail security officers to deliver excellent customer service and maintain a safe shopping environment. You will patrol the store, monitor CCTV, deter crime, and liaise with management and police as required.

Ideal candidates have strong communication skills, a proactive attitude and are comfortable using security technology. Part-time hours include mornings, evenings and weekends to cover 27 hours per week.

Qualifications

• Experience delivering customer service in a retail or security setting.
• Excellent written and verbal communication.
• Ability to adapt communication to different groups.
• Comfort with using security technology and CCTV.
• Enthusiastic and professional.
• Public Space Surveillance SIA licence is desirable.

Responsibilities

• Deliver industry-leading customer service.
• Maintain a clean, tidy appearance in uniform.
• Deter violence and public order offences.
• Conduct store patrols and monitor CCTV.
• Report incidents and liaise with police as needed.
• Liaise with store management to reduce crime.

Skills

Customer Service

Communication skills

Adaptable communication

Technology aptitude

Enthusiasm

SIA licence desirable

Job description

Mitie is seeking retail security officers to deliver excellent customer service and maintain a safe shopping environment. You will patrol the store, monitor CCTV, deter crime, and liaise with management and police as required.

Ideal candidates have strong communication skills, a proactive attitude and are comfortable using security technology. Part-time hours include mornings, evenings and weekends to cover 27 hours per week.