Retail Security Officer — Safety, Service & Growth

OCS; Dalkeith; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Award-winning employer

Digital learning

Retail perks via Wagestream app

Professional growth opportunities

Flexible pay access

Job summary

OCS UK & Ireland is seeking a Retail Security Officer to protect customers, staff and stock at Tesco Dalkeith. You will maintain a visible security presence, monitor CCTV, respond to incidents and assist customers and staff with queries.

The role requires a valid SIA Licence, UK rights to work, and flexibility to work 5 days out of 7 including weekends and evenings. The ideal candidate will have DBS and BS7858 clearance, strong observation skills, and a professional, calm approach to de‑escalate

Qualifications

• Right to Work in the UK and ability to undergo DBS clearance.
• Valid SIA Licence (Door Supervisor or Security Guarding) with security experience.
• Strong observational and reporting abilities; calm handling of incidents.
• Excellent verbal/written communication and professional approach.

Responsibilities

• Maintain a visible security presence and deter theft.
• Patrol the store and monitor CCTV for suspicious activity.
• Respond to alarms and incidents, escalating as required.
• Conduct searches in line with procedures when necessary.
• Complete accurate incident and observation reports.
• Work with store management and staff on security matters.
• Provide a professional and approachable presence; assist customers.

Skills

Right to Work

DBS clearance

BS7858 clearance

SIA Licence

Observational skills

Reporting skills

Verbal communication

Professional demeanor

Flexibility

Job description

OCS UK & Ireland is seeking a Retail Security Officer to protect customers, staff and stock at Tesco Dalkeith. You will maintain a visible security presence, monitor CCTV, respond to incidents and assist customers and staff with queries.

The role requires a valid SIA Licence, UK rights to work, and flexibility to work 5 days out of 7 including weekends and evenings. The ideal candidate will have DBS and BS7858 clearance, strong observation skills, and a professional, calm approach to de‑escalate