Retail Security Officer: Visible Deterrent & Customer Support

OCS; Dundee; Hybrid; GBP 6,400 - 9,600; Part time

Job summary

OCS UK & Ireland is seeking a Retail Security Officer for Tesco Express, Dundee Kingsway, to cover Sundays and Mondays (14 hours per week). The role focuses on deterring theft, patrolling the store, monitoring CCTV, and responding to incidents with professionalism.

You will support customers and staff while ensuring a safe shopping environment. Ideal candidates hold a valid SIA Licence (DS/SG), have DBS clearance, and demonstrate strong observational and reporting skills, with flexibility for

Qualifications

• Right to Work in the UK and ability to undergo DBS and BS7858 security clearance.
• Valid SIA Licence (Door Supervisor or Security Guarding) and relevant security experience.
• Strong observational skills with the ability to identify suspicious behaviour.
• Proven ability to handle difficult situations calmly and professionally.
• Excellent verbal and written communication skills for reporting and interactions.

Responsibilities

• Maintain a visible security presence, deterring theft and anti-social behaviour.
• Patrol the store and monitor CCTV for suspicious activity.
• Respond to alarms and incidents, escalating where required.
• Conduct searches in line with company procedures when necessary.
• Complete accurate incident and observation reports.
• Work closely with store management and staff on security matters.
• Provide a professional and approachable presence.
• Assist customers and staff with queries.
• De‑escalate challenging situations calmly.
• Follow all site procedures, company policies and legal requirements.
• Support the wider team and undertake additional duties as required.

Skills

Right to work UK

DBS clearance

SIA Licence (DS/SG)

Observational skills

Calm handling of incidents

Verbal & written reporting

Education

SIA Licence (DS/SG)

Job description

OCS UK & Ireland is seeking a Retail Security Officer for Tesco Express, Dundee Kingsway, to cover Sundays and Mondays (14 hours per week). The role focuses on deterring theft, patrolling the store, monitoring CCTV, and responding to incidents with professionalism.

You will support customers and staff while ensuring a safe shopping environment. Ideal candidates hold a valid SIA Licence (DS/SG), have DBS clearance, and demonstrate strong observational and reporting skills, with flexibility for