Retail Security Officer - 50 Hrs/Week, Safety & Service

Mitie Group; Wrexham; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Life Assurance

Share Incentive Plan

Save As You Earn Scheme

Cycle to Work Scheme

20% colleague discount

Job summary

Mitie Group is seeking a Retail Security Officer for an M&S store in Wrexham. The role offers £13.58 per hour with a guaranteed 50 hours per week, in a fast-paced retail environment. You will help create a safe, welcoming environment while protecting staff, customers and products.

The ideal candidate is confident, customer-focused and able to stay calm under pressure, with strong communication skills and a proactive, professional approach. A valid SIA licence is desirable but not essential.

Qualifications

• Previous security experience preferred,especially in retail.
• SIA licence desirable but not essential.
• Strong communication and interpersonal skills.
• Calm, confident and professional approach.
• Proactive mindset with ability to make quick decisions.
• Genuine passion for customer service and keeping people safe.

Responsibilities

• Create a safe, welcoming and secure environment for customers and colleagues.
• Protect stores, people and products; prevent loss and respond to incidents.
• Use store technology (reporting systems and body-worn cameras) to support operations.
• Stay calm under pressure and act professionally in challenging situations.
• Work closely with store colleagues to maintain high standards and support operations.

Skills

Customer service

Communication

Calm under pressure

Team player

Proactive mindset

Job description

Mitie Group is seeking a Retail Security Officer for an M&S store in Wrexham. The role offers £13.58 per hour with a guaranteed 50 hours per week, in a fast-paced retail environment. You will help create a safe, welcoming environment while protecting staff, customers and products.

The ideal candidate is confident, customer-focused and able to stay calm under pressure, with strong communication skills and a proactive, professional approach. A valid SIA licence is desirable but not essential.