Retail Security Officer — Safe Stores, Stellar Service

Mitie; Crawley; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading security services provider is seeking a Retail Security Officer in Crawley. This role involves delivering exceptional customer service and maintaining a safe shopping environment. Responsibilities include deterring criminal activity, conducting store patrols, and utilizing CCTV systems. A current SIA license is preferred, with potential training available. The position offers various shifts, paid breaks, and extensive employee benefits, including pension schemes and apprenticeship opportunities.

Benefits

Annual leave entitlement

Pension and Life insurance schemes

Free uniform supplied

Comprehensive induction and training programme

Access to financial services and retail discounts

Progression and development opportunities

Paid breaks

Qualifications

• Must have a full 5-year checkable employment/education history.
• SIA licence or certificates preferable; training may be provided.

Responsibilities

• Deliver industry leading customer service.
• Deter violence and public order offences.
• Conduct patrols of the store.
• Utilize CCTV systems.
• Liaise with store management teams.
• Collaborate with police and crime partnerships.
• Wear Body Worn CCTV for safety.

Skills

Customer service skills

Communication skills

Ability to deter criminal activity

Education

Current SIA licence or certificates

Job description

A leading security services provider is seeking a Retail Security Officer in Crawley. This role involves delivering exceptional customer service and maintaining a safe shopping environment. Responsibilities include deterring criminal activity, conducting store patrols, and utilizing CCTV systems. A current SIA license is preferred, with potential training available. The position offers various shifts, paid breaks, and extensive employee benefits, including pension schemes and apprenticeship opportunities.