Retail Security Officer | PSA-Licensed & Customer‑Focused

Manchester Arndale; Bangor; Hybrid; GBP 12,000 - 17,000; Full time

Job summary

OCS UK & Ireland is seeking a diligent security professional to join our client-site team. The role focuses on maintaining a safe environment, handling incidents promptly, and delivering high standards of customer service within a busy retail setting.

You’ll need proven experience in security, strong communication and report-writing abilities, and a valid PSA Licence. Right to Work in the UK is essential; you must be well presented and punctual with a clear 5-year work history available.

Qualifications

• Must have Right to Work in the UK.
• Previous experience in a busy security role.
• Strong people and customer service skills.
• Effective communication and report writing skills.
• Ability to work with CCTV systems.
• Be well presented, punctual and detail oriented.

Responsibilities

• Maintain a security presence at client sites, ensuring safety for customers and the public.
• Respond promptly to security incidents and emergencies.
• Represent the company professionally and maintain PSA standards.
• Adhere to health and safety policies and deliver high standards of customer service.
• Adhere to the company dress code and wear the correct uniform.

Skills

People skills

Customer service

Communication skills

Report writing

CCTV operation

Attention to detail

Punctual

Education

PSA Licence

Tools

CCTV systems

Job description

OCS UK & Ireland is seeking a diligent security professional to join our client-site team. The role focuses on maintaining a safe environment, handling incidents promptly, and delivering high standards of customer service within a busy retail setting.

You’ll need proven experience in security, strong communication and report-writing abilities, and a valid PSA Licence. Right to Work in the UK is essential; you must be well presented and punctual with a clear 5-year work history available.